Inside CTO/CIO - April 9th, 2019 |

Inside CTO/CIO (Apr 9th, 2019)

Forbes CIO winners / Google Cloud becomes Anthos / New EU AI guidelines

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1. Forbes announced its 2019 CIO Innovation Award winners. The first class of Forbes CIO Innovation Award winners are FedEx CIO Rob Carter and Mastercard's President of Operations and Technology Ed McLaughlin. The awards are for CIOs who've expanded the role, pushed of innovation, and drove significant revenue growth. Carter spearheaded the development of FedEx's OnSite retail convenience network, which utilizes third-party retailers (like grocery stores) to receive and hold packages for FedEx customers. McLaughlin's team developed an AI engine and innovated against cyber fraud through partnerships. --FORBES

2. Leading multi-cloud platform offerings, Google Cloud now has seven open-source partners. This makes Google the first mainstream public cloud provider to offer real multi-cloud. In addition, Google Cloud is now called Anthos. Each Anthos partnership has its own timeline, but the company said today at Google Cloud Next 2019 it expects roll-out to happen in the next few months. The company's strategic partnerships are with Confluent, DataStax, Elastic, InfluxData, MongoDB, Neo4j, and Redis Labs. Among today's announcements, Anthos will run on third-party clouds, like AWS and Azure, and they added Seoul and Salt Lake City to its regions. --VENTUREBEAT

3. IBM uses AI to find out if its employees are about to quit. According to IBM CEO Ginni Rometty, there is an internal IBM Watson tool that can tell with 95% accuracy if a particular worker is about to quit (or not). Called a “predictive attrition program,” the app reads writing on the wall us humans can't see, and if an employee is about to leave it recommends a list of actions for managers to take to prevent them from quitting. Rometty went light on technical details but told a panel at the Work Talent and Human Resources Summit that the tool bolstered IBM's retention rates, and saved the company $300 million. --CNBC

4. Principles on ethical AI have been published as guidelines by the European Union. Called Guidelines for Trustworthy AI, pilot phase of testing enforcement -- not intended to interfere with regulation or policy -- will begin this summer. The seven principles specify human agency and oversight, safety, privacy, transparency, diversity, societal and environmental well-being, and accountability. The guidelines also said AI systems need to be auditable, in addition to being covered by existing protections for corporate whistleblowers. The EU certainly beat Google to the punch, as the company's ethical-AI group disintegrated into disbandment after an employee revolt over the inclusion of openly discriminatory board members. --VERGE

5. The Yahoo data breach settlement has been revised. Now the biggest common fund ever obtained in a data breach case, Yahoo has agreed to an increased $117.5 million settlement with millions of users whose email addresses and personal info were stolen. --REUTERS

6. A study by Google's People Innovation Lab (PiLab) of 5,000+ employees established what makes remote teams successful. They measured well-being, performance, and connectedness (among other things) and came up with recommendations on how to keep things consistent, even if your remote teams are global. --INC

7. Box's CEO will transition to cloud content management, broaden suite. Box's beginnings were about file storage and collaboration; next it will become the content management layer in a broader cloud stack. --ZDNET

8. Leaders in IT have five main ways to ruin their own reputations. Among the five things that you should never do include displays of disrespect, hiding or stretching the truth, gossiping, and playing favorites. --TECH REPUBLIC

9. Exciting news for Cisco: Jacqueline Guichelaar is the company's new CIO. Guichelaar was previously Group CIO at Thomson Reuters, and for Cisco she will be refining the operational excellence of the IT organization, while transforming the company's digital infrastructure and applications. --FORBES

10. Spending in Del Monte Foods' IT depatment reduced by 35% thanks to its partnership with Accenture.The cost reduction was in part from Accenture aiding Del Monte's migration of applications like SAP ERP Central Component system to AWS. --CIO DIVE

This newsletter is curated and authored by author and reporter Violet Blue, who covers security and privacy for outlets ranging from CBS News and CNET to Financial Times and ZDNet. Ms. Blue has been featured on The Oprah Winfrey Show and CNN, she writes the Engadget column "Bad Password," and she is the author of The Smart Girl's Guide to Privacy. Violet is on the Advisory Board for privacy nonprofit Without My Consent and a member of the Internet Press Guild. Find her sharing thoughts on Twitter @violetblue.

Editing team: Kim Lyons (Pittsburgh-based journalist and managing editor at Inside); Susmita Baral (senior editor at Inside, who runs the biggest mac and cheese account on Instagram); and David Stegon (senior editor at Inside, whose reporting experience includes cryptocurrency and technology).

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