1. Alibaba will be the exclusive provider of Salesforce software to enterprise customers in China. China's biggest e-commerce company did not have a Salesforce equivalent serving the SMBs that use its online marketplaces or its cloud computing services. Salesforce now will be able to offer localized solutions and better serve its multinational customers using Alibaba's cloud infrastructure and data platform. The CRM vendor says an increasing number of its customers are asking it to support them wherever they do business. - TECHCRUNCH
2. Facebook reported $16.89 billion in revenue for the three months ending in June, a 28 percent increase from the same period a year ago. The company has been charged with numerous privacy violations over the last 13 years and is being investigated by the U.S. Department of Justice for possible anti-trust violations, but it continues to grow revenue and its user base. It hit 2.41 billion monthly active users in the quarter, up from 2.38 billion in the quarter prior. Earlier this week Facebook settled with the Federal Trade Commission to pay a $5 billion fine for privacy violations that stem from the Cambridge Analytica scandal.- CNN Business
3. LinkedIn will move all its workloads to the Microsoft public cloud over the next few years. The Microsoft-owned professional social network needs to ensure that it has the infrastructure capacity to cope with the growth of its business and number of site users, The platform is reportedly used by 645 million members worldwide to find jobs and build work contacts. LinkedIn has been relying on a mix of its own data centers and co-location facilities for hosting at present, with supplementary support from Azure. - COMPUTER WEEKLY
4. Amazon has created a tool to help customers optimize their EC2 instances for cost and performance. Amazon now will be able to scan customer usage over the previous two weeks and provide actions clients can take to address idle and underutilized instances. In the case of underutilized ones, AWS simulates that same level of usage applied to a smaller instance in the same service tier and shows customers the cost savings they will gain by bundling multiple instances into one. Customers will get a summary of potential resource optimizations, which includes estimates of monthly savings, and can also download lists of recommendations.- TECHTARGET
5. ING Bank is testing an application that turns a smartphone into a point-of-sale (POS) device. The technology is designed to enable small retailers and outdoor merchants to process card payments using a mobile device. Any Android device that has NFC functionality can be used. - COMPUTER BUSINESS REVIEW
6. Walmart is bringing together its supply chain teams as part of its continuing efforts to integrate its store and digital operations and leadership. As part of these plans it also is merging its U.S.finance and e-commerce finance teams. Walmart CEO Doug McMillon says the changes are to help Walmart deliver one seamless experience to customers. - CNBC
7. The Knight Foundation has invested $50 million in funding to support research exploring how social media is influencing society and democracy. Half of the funding will be used to create cross-disciplinary research centers at eleven universities. Experts in computer science, media, law, and politics will collaborate on researching how people's relationship to technology is changing. - INSIDE HIGHER ED
8. A recent survey shows that tech job candidates with good "soft skills" are more likely to be hired vs. otherwise qualified applicants. The survey of 1,250 HR and line of business executives by consulting firm West Monroe Partners found that 98% of respondents evaluate candidates for IT positions on soft skills, such as their ability to communicate well and collaborate effectively. - CIO
9. CIOs and researchers see multiple purposes for low-code development. Some consider it to be the right approach for front-ending AI and other data science applications. They also think it could have application to CRM technology as micro-apps for that market emerge. - CIO
10. Ponemon's annual Cost of a Data Breach report says that it costs businesses $3.92 million on average. That's an increase of 12% over the past five years. Organizations may be able to lessen the financial impact by establishing an incident response team and closely vetting the security of their supply chain partners. - TECHREPUBLIC
Jennifer Zaino is a freelance writer and editor specializing in business, technology, healthcare and education.
Editor: Kim Lyons (Pittsburgh-based journalist and managing editor at Inside).