3. ON THE CUSP: Pipedrive is adding Dublin to a growing EU footprint. Founded in Estonia in 2010, the sales pipeline management SaaS is now headquartered in New York and plans to add Dublin to a growing list of EU offices. "In the past few years, we have opened offices in Lisbon, Prague, and London as we have grown. Ireland is a good place for a foothold as we expand,” a Pipedrive spokesperson told Fora, adding that Dublin is a great place to recruit tech professionals.
With over $90 million of investment raised and a headcount of 550 people, Pipedrive recently grabbed attention from Forbes for its use of an AI technology that improves inbound lead generation. Pipedrive's LeadBooster software prompts website visitors with customized chatboxes that ask easy-to-answer multiple choice questions. The AI technology smartly recognizes visitors' concerns and schedules a meeting with relevant sales representative through automated chatbot interactions.
"When it comes to web visitors, slow response times can kill a potential deal," said Vinay Ramani, chief product officer at Pipedrive. "But responding quickly is not enough. To make the best use of their time, salespeople need a fast, efficient way to qualify leads. Automating initial contact with web visitors to qualify them ensures that businesses respond quickly but that sales teams don't waste time pursuing unqualified leads." -- FORA