Google says "enhanced security algorithms" are to blame for the slower-than-expected speed of the Pixel 6's in-screen fingerprint sensor, one of the several issues that users have reported. Buyers have complained about the scanner's unreliability since the phone launched in October. Google has since acknowledged that the security protections can make fingerprints "take longer to verify or require more direct contact with the sensor."
- In a tweet, the company directed users to a support page that provides tips, like editing your fingerprints, that can make them more likely to be accepted.
- News reports and some Reddit users suggested that it's a software issue specific to the phone rather than its under-the-screen optical scanner.
- The Pixel 6 series is also facing claims that the devices are calling contacts randomly — a glitch attributed to Google Assistant registering phone call commands — although some people said it occurred while they were asleep.
- A small number of Pixel 6 owners have said their phones were unlocked using someone else's finger.